Vovoco ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
Information You Provide:
- Account Information: Email address (for email registration), authentication information from social login providers (Google, Apple)
- Profile Information: App language preferences, target learning language
Information Collected Automatically:
- Usage Data: Photos captured, extracted text, translation history, learning records, chat history
- Device Information: Device type, operating system version, unique device identifiers
- Analytics Data: App usage statistics through Google Analytics
- Subscription Data: Subscription status and purchase history (through RevenueCat)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process OCR (Optical Character Recognition) and translation requests
- Store and manage your learning history
- Process subscriptions and payments
- Analyze usage patterns to improve user experience
- Communicate with you about service updates
- Prevent fraud and ensure security
3. Information Sharing and Disclosure
We may share your information with:
- Google (Firebase): Authentication, data storage, analytics - Email, UID, usage data shared
- RevenueCat: Subscription management - User ID, subscription status shared
- Apple: Apple Sign-In authentication - Authentication data shared
- Vercel: API hosting - Processed requests shared
We do not sell your personal information to third parties.
4. Data Retention
- Account Data: Retained until account deletion
- Learning Records: Retained until account deletion
- Payment Records: 5 years (legal requirement)
- Usage Logs: 3 years (legal requirement)
Upon account deletion, your personal data will be permanently deleted, except where retention is required by law.
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Withdraw consent
- Export your data
To exercise these rights, contact us or use the in-app settings.
6. Device Permissions
- Camera: Capture text for OCR (Required)
- Storage: Image processing (Required)
You may deny permissions, but this will limit certain features.
7. Data Security
We implement appropriate security measures including:
- SSL/TLS encryption for data transmission
- Firebase Security Rules for data access control
- Encrypted password storage
- Regular security assessments
8. Children's Privacy
Our service is not intended for children under 14. We do not knowingly collect personal information from children under 14. If we discover such data has been collected, it will be deleted immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new policy in the app
- Updating the "Last Updated" date
- Sending notification for significant changes
11. Contact Us